Surprising bill and extra fees

I used this app once and will never use it again. I applied a code for $15 off and free delivery on my first order, but that code was faulty. I didnt know this until a day later because I never even saw my total at checkout. The app doesnt show an itemized receipt or your total amount at any point during the ordering process.

I was surprised the next day with a $40 bill which included a $6 delivery fee, $3 processing fee, and another $6 tip that I never consented to. Apparently you can adjust the tip but theres nowhere on the app to do so. There isnt even a place on the app to look at previous orders. On top of that, my runner was a completely different person than what the app said.

Customer service did nothing to resolve this issue. I do not recommend. There are much better delivery apps out there without all the hassle and fees.

ivykd about Favor: Texas Food Delivery, v142.4.19